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Frequently Asked Questions

How does Airportparkingbooking.com Work?

Airportparkingbooking.com offer a single platform for customers to compare parking closest to the airports, affordable prices, and make reservations online.


Once your reservation is confirmed, you have received email confirmation, all you have to do is arrive at the parking facility as schedule, present your confirmation email/receipt to parking lot attendant.

How do I know my reservation is guaranteed?

Once you have received email Parking confirmation, it mean that the parking facility has available parking for you. Each parking lot management is responsible for monitoring their own inventory levels and for notifying us when there is a change in their capacity. Our Parking Affiliates also have 24/7 access to their reservation information portal online.

Do parking lots sell out?

Yes, parking lots frequently sell out due to high Travel volume and parking demand can increase for a variety of reasons, Example: holidays, school breaks, convention, and weather events - and in some places. Blackouts and selling out are common occurrences and one of the best reasons to reserve airport parking in advance!

How does Airportparkingbooking.com use my email address and phone number?

our email address and telephone number are used for communicating with you about your reservation. You will receive your reservation confirmation email/receipt and other important communications and marketing messages by email.

Is my information secure?

Security is crucial when dealing with online transactions, and it's reassuring to know that AirportParkingBooking.com prioritizes it. Utilizing state-of-the-art e-commerce security measures like PCI compliance and SSL encryption helps safeguard users' sensitive information during the booking process. Regular testing to prevent breaches shows a commitment to maintaining a secure platform for customers. This reassurance can significantly boost confidence in using their services for online transactions...

Can I make a reservation to park at the actual airport?

Airportparkingbooking.com specializes in finding specific closely Airport parking and does not facilitate reservations for the airport or Port Authority parking lots.

How and when do I pay?

Most of the reservation are all pre-paid, however depending on the parking facility, Initial payment will be via card and balance payment will be paid at lot. (if you have pre-paid you do not need to pay at lot for reservation).

What forms of payment do you accept?

Currently, Airportparkingbooking.com accepts American Express, Discover, MasterCard, and Visa.

How close to my travel dates can I make a reservation?

Reservations can be made anytime, We recommend to book once your flight booking is confirmed.

I’ve misplaced my email confirmation, what do I do?

Please click here to find my reservation.

Can I make a reservation for someone else?

Yes, You can, Remember to share the parking confirmation to person you booked for.

What is the difference between Self, Valet, Indoor, Covered parking options?

  • Indoor - parking is indoors, away from the elements.
  • Covered - parking is outside but under a cover that protects your car from the elements.
  • Garage - could be covered or top of the garage facility.
  • Self - you park your own car and keep your keys.
  • Valet - you arrive and give your key to an attendant who will then provide you with a valet ticket and park your car. However, at some parking lots, the attendant might drive you to the airport in your own car, at other lots, the valet attendant might meet you at the airport and take your car back to the lot.

Are shuttles available at every location?

Shuttle service is provided by the majority of parking lots however, please must read description of the parking facility which you are going to reserve with.

Is shuttle service included in the price of the parking spot reservation?

Most parking locations offer shuttle services as a complimentary addition to the parking reservation, it's crucial for customers to review the shuttle schedule beforehand and plan accordingly to accommodate their travel plans.
In instances where the shuttle service schedule doesn’t align with a traveler’s needs, arranging alternative transportation to reach the intended destination or it becomes the responsibility of the customer. This proactive approach ensures travelers can make timely arrangements and reach their destination without solely relying on the provided shuttle service, enhancing flexibility and peace of mind during travel.

Will the shuttle pick us up from the airport?

Return shuttle service is typically included at locations offering shuttle services. Instructions for the return shuttle will be in your confirmation or provided during check-in at the parking location.

How often does the shuttle run?

Shuttle frequency varies by each location. Contact the facility using the number on your confirmation to confirm and plan ahead for possible delays due to weather, busy travel days, or traffic.

The shuttle times do not work for me, will you cover taxi fare?

No. Shuttle service is a complementary option for those who want to use it, however, it is the customer’s responsibility to provide alternate transport if shuttle service is unavailable or inconvenient.

I have a large group with a lot of luggage. Will that be a problem?

Most parking lots usually offer shuttle transportation for the entire party. However, if your group is large or has substantial luggage, there might be limitations or extra fees per passenger. To manage this, you could consider dropping off some passengers or luggage at the airport before parking your vehicle to streamline the shuttle experience
Before booking, review parking lot details and reviews. For shuttle inquiries, contact the parking facility directly using the number provided on your email confirmation.

Are the parking lots and shuttle handicap accessible?

Handicap accessibility varies by each parking lot. If you have questions about accessibility, please contact the parking facility directly using the number in parking facility description. You may also read facility description regarding accessibility before booking your reservation.

Can I bring my dog/surfboard/guitar/over-sized suitcase on the shuttle?

Shuttle features vary by lot, Please contact the parking facility before making reservation.

Does the shuttle have child safety seats?

Shuttle transportation generally doesn't require car seats as they're considered similar to buses. However, you can bring your own if needed. For specific concerns, contacting the parking lot directly using the provided telephone number in your confirmation.

Who do I contact if I have a problem with the shuttle service?

Where shuttles are available, shuttle service is arranged and provided by the lot operators. If you have trouble with your shuttle service, shuttle wait times, or shuttle driver please contact the facility by calling the facility telephone number provided on your confirmation email. Airportparkingbooking.com does not operate or employ shuttle providers.

What is Airportparkingbooking.com refund policy?

Please refer to our Refund Policy for full disclosure on our refund policies.

I prepaid for my parking but my dates have changed. Can I get a refund for the days I didn’t use?

Unfortunately, we are unable to issue a partial refund for a change in schedule.

How can I change my reservation dates or times?

If you need to make changes to your reservation time or date range, please contact here Please note: refunds cannot be issued for early returns or failure to use the reservation.

How do I cancel my reservation?

You can cancel your reservation by clicking here Please note: You are eligible to get a refund as per Refund policy.

What if I am parked longer than my reservation indicates, due to flight delays or other schedule changes?

The reservation itself cannot be changed once it’s been submitted. The rate on your confirmation email is guaranteed. However, parking longer than indicated may result in additional charges, payable directly to the parking lot. Please be aware that a shorter parking time than indicated on your confirmation email will not result in a refund.

My car is already parked and I need to come back earlier. Do I get a refund?

Unfortunately, No.

Can I change my reservation to a different parking lot?

Unfortunately, the nature of the independently owned and operated parking lots on our website prevents us from transferring reservations between locations. To change to a different location, you'll need to cancel your current reservation, which incurs a $4.99 cancellation fee. Afterward, you can make a new reservation at your preferred location. Refunds for the canceled reservation will follow our Cancellation Policy.

How do I find the parking lot?

The parking lot’s name, address and contact information will be provided on your confirmation email.

Is the parking lot open 24 hours a day?

The operating hours of parking lots differ by location. Some are accessible 24/7, while others may have more restricted business hours. You can find specific information about each lot's operating hours on their individual pages for more details.

How often does the shuttle run?

Shuttle services vary in terms of their operating hours and frequency based on the location. Certain shuttles might run around the clock at set intervals, while others might have more restricted schedules. For specific details about shuttle hours and frequency, it's recommended to refer to the information provided on each parking lot's individual page.

How do I get to the airport once I’ve parked and how do I get back to the Parking lot?

Most of our Parking Affiliates offer complimentary shuttle transportation between the parking lot and the airport. It's advisable to allocate 20-30 minutes for check-in, parking, and shuttle travel to your terminal. Confirming the shuttle schedule in advance is important as some locations have limited operating hours.
Customers have the option to arrange their own transportation if the shuttle service or schedule doesn't meet their needs. In such cases, arranging and covering the costs of alternative transportation becomes the responsibility of the customer.
Additionally, some parking locations might offer additional services such as airport drop-off using your own vehicle, while others may not provide any transportation services with parking reservations at all. You can find these details on the lot's details page, in the confirmation email, or by contacting the lot directly via the provided telephone number, for pickup Follow pickup instructions provided by the lot attendant when you checked in.

How much time should I allow to park and get to the airport?

Most airlines require passengers to check in at least one (1-2) hour before a domestic flight and even earlier for international travel. Remember to consider traffic, shuttle frequency, and distance from the airport when planning. It’s always better to arrive early! It is your responsibility to plan ahead, if the shuttle service provided does not meet your needs, please arrange alternative transportation.
It's advisable to allocate 20-30 minutes for check-in for parking, and shuttle travel to your terminal. Confirming the shuttle schedule in advance is important as some locations have limited operating hours.
Absolutely, checking your airline's specific requirements is crucial. During peak times or holidays, travel might demand more time, so plan accordingly to accommodate potential delays or increased activity at the airport.

What do I bring to the parking lot?

Please remember to bring a copy of your confirmation email.

What if I drive an oversized vehicle?

Parking lots may impose additional charges for vehicles taking up more than one space or for larger vehicles like SUVs, vans, or full-sized pickup trucks. It's essential to review this information and read reviews about the parking lot before making a reservation.
For specific inquiries about your vehicle, it's advisable to contact the parking facility before your arrival. You can find the lot's telephone number on your confirmation email, allowing you to address any concerns or questions regarding your specific vehicle directly with the parking facility.

Is the parking lot safe and secure?

Our Parking Affiliates are established, reputable businesses with a track record of security and safety. The lot may be fenced and cameras/security patrols may also be present. Please check the information displayed on each lot’s page for additional details.
Usually, you will be in the presence of a parking lot while checking in or out. As with any parking lot, the parking lot operator is not responsible for any valuables left in your vehicle. For specific concerns, please ask the lot attendant when you arrive.

Does the parking lot offer other services, like a car wash?

Certain parking lots provide additional services like car washes, detailing, or automotive work. For specific details please contact parking lot directly.

My car was damaged at the parking lot. What should I do?

On the rare occasion when a vehicle is damaged while parked, the best course of action is to remain at the lot and contact the parking lot’s management as soon as you notice the damage.
Because Airportparkingbooking.com does not own or operate the parking lots listed on our site, we are unable to address damage claims.